Customer Visit Case: Overseas Clients Visit and Decide to Purchase the UNIPOL-160D
Overseas Customers Visited Shenyang Kejing on March 13, 2026
On March 13, 2026, four customer representatives from an overseas research institution visited Shenyang Kejing Auto-Instrument Co., Ltd. for a technical exchange and facility tour.
The purpose of the visit was to learn more about laboratory sample preparation equipment and to evaluate the actual performance of the UNIPOL series grinding and polishing machines.
Accompanied by Kejing engineers, the visitors toured the company’s open materials preparation laboratory, equipment exhibition area, and testing center. During the visit, they gained a detailed understanding of the equipment used for material cutting, grinding, and polishing.
During the tour, the customers showed particular interest in the UNIPOL-160D Precision Grinding and Polishing Machine, which is used for high-precision sample preparation in the laboratory.
Customer Background and Requirements
The four visiting customers belong to the same research team. During the discussion, they explained that their current equipment has several limitations:
Insufficient polishing stability, which can lead to fine scratches on sample surfaces.
Limited adaptability when processing different materials such as metals, ceramics, and composite materials.
Operations and maintenance that are not convenient enough for daily laboratory work.
For these reasons, they were looking for a laboratory-grade grinding and polishing machine with higher stability and easier operation.
On-Site Equipment Demonstration in the Laboratory
During the laboratory demonstration, Kejing engineers introduced the basic structure and working principles of the UNIPOL-160D Precision Grinding and Polishing Machine, and demonstrated the complete sample grinding and polishing process.
The demonstration included:
Installation and adjustment of the grinding plate.
Proper use of polishing pads and polishing slurry.
Polishing procedures for different types of materials.
Observation of the final polished sample surfaces.
Through the live demonstration, the customers were able to clearly observe how the equipment performs during real sample preparation processes.
The customers expressed recognition of the machine’s stability, operational convenience, and polishing quality.
Customers Confirm Purchase Intention
After completing the laboratory tour and equipment demonstration, the customer team showed clear interest in the UNIPOL-160D Precision Grinding and Polishing Machine.
Following further discussions, the customers confirmed their purchase intention on site and discussed equipment configuration, delivery schedule, and technical support with the Kejing team.
Open Laboratory for Equipment Evaluation
For many years, Shenyang Kejing has provided material preparation equipment solutions for universities and research institutions. The company operates an open professional laboratory equipped with various systems for material cutting, grinding, and polishing.
During visits, customers can:
Observe equipment operation in real laboratory environments.
Learn about sample preparation procedures.
Communicate directly with engineers for technical discussions.
This approach allows customers to evaluate equipment performance and suitability more directly before making purchasing decisions.
Shenyang Kejing welcomes research institutions and industrial partners from around the world to visit and exchange ideas on material research equipment and applications.